« Back to Services

Computer Refresh Program (CRP)

The Computer Refresh Program has been completed for FY2014. In FY2015, the Office of Information Technology is entering a CRP maintenance phase to focus on repairing current computers. We will replace only those machines that are no longer functional.

The Computer Refresh Program (CRP) ensures the efficient replacement of the computers used in our classrooms, computer labs, public spaces and offices. The goal of this initiative is to provide Seattle University students, faculty and staff with current and reliable technological tools for their work and studies. 

*NOTE: CRP does not include monitors, docking stations, and other peripherals. We only supply the computer itself. If you need extra equipment, it must be paid for by your department.

Request an XP Upgrade to Windows 7

If you have a University computer or laptop which has Windows XPplease read about how you can request an upgrade to Windows 7.

Request Computer Replacement

If your primary University computer is no longer functional, and you are in need of a replacement, please send us an email at helpdesk@seattleu.edu. We want to provide you with the best service possible. Providing the information below on first contact will significantly expedite your request: 

  • Your name, email, and phone number
  • Computer name and location
  • Computer make and model (Ex. Dell 740)
  • The computer's serial number/service tag 
  • What types of special programs do you currently use that you will need re-installed? (Ex. SPSS, EndNote, Adobe Creative Suite, etc)
  • A few dates/times when your computer will be available 

Related Information


If you have any questions not addressed by these resources, please contact the Help Desk at helpdesk@seattleu.edu.


Browser/certificate warnings


Recent improvements to website security may generate warnings on the browser(s) you use to visit your favorite websites. Websites around the world (and at SU) are replacing older "SHA-1" certificates with newer, stronger "SHA-2" certificates. While we update SU websites, you will want to keep your internet browser up-to-date with the latest patches.

Upcoming Maintenance

October maintenance

OIT will perform Planned Systems Maintenance on Friday October 17th from 6pm - midnight.

Services (wired & wireless access) and applications (Email, SUOnline, Canvas LMS etc.) will be intermittently unavailable during maintenance. 

Everything should be working after maintenance is complete; if it's not, we will let you know vie email & this website.

System Status

System is Online There are no current network problems or outages.

Service Now

Please click here to login with your SU email address and password.