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Campus Phones

OIT Telecommunications provides telephone line service to all departments within the Seattle University telephone network.

The telecommunications office can assist you with.

  • Problems with your desk phone or phone line.
  • Extension and phone relocations.
  • Purchase and setup of new extensions and phones.
  • Button programming on digital phones.

Requesting New Phone Service

To request new phone service, please contact the OIT Help Desk at x5571 or helpdesk@seattleu.edu and provide the answers to the following questions.

  • Do you have a phone for this office, or do you need one from us?
  • Do you need long distance dialing? International?
  • Do you need voicemail?
  • What is the name of the person who will use this line?
  • What budget number will you use for billing?
  • When do you need this setup?

Technical Support

If you need assistance with your Seattle University phone service, you can view self-help resources here. For additional assistance, please contact the OIT Help Desk at 206-296-5571 or helpdesk@seattleu.edu.  If you are submitting a request for service, please provide the following information.

  • The nature of the problem.  Please provide details such as: no dial tone, line noise, handset cord needs replacing, or specific information related to your problem.  That is much more helpful then just saying that something doesn't work.
  • The extension of the telephone or phone line that is having the problem.
  • Office number
  • Jack number, if you can see it.
  • An alternate way that you can be reached, if your phone isn't functional.

Related Information

None at this time. 

 

 

Announcements

Browser/certificate warnings

10/14/14

Recent improvements to website security may generate warnings on the browser(s) you use to visit your favorite websites. Websites around the world (and at SU) are replacing older "SHA-1" certificates with newer, stronger "SHA-2" certificates. While we update SU websites, you will want to keep your internet browser up-to-date with the latest patches.

Upcoming Maintenance

October maintenance

OIT will perform Planned Systems Maintenance on Friday October 17th from 6pm - midnight.

Services (wired & wireless access) and applications (Email, SUOnline, Canvas LMS etc.) will be intermittently unavailable during maintenance. 

Everything should be working after maintenance is complete; if it's not, we will let you know vie email & this website.

System Status

System is Online There are no current network problems or outages.



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