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Classroom & Event Tech Support

Classroom Support provides support for classroom technologies and event technologies on campus. With over 90 enhanced rooms and classrooms, video conferencing, and equipment checkout, Classroom Support is available to help you with your instructional  needs in the classroom.

Requesting Access

For classroom support, all requests for equipment and services must be made at least 24 hours prior to the time the equipment/service is needed.

For event support and equipment needs please work with your event coordinator to give us 7 days advance notice in order to book your request

When requesting services and equipment please keep the following in mind: 

  • Equipment and service requests must be made by a Seattle University faculty, staff member or student.
  • Equipment and services are only available for academic and/or campus-sponsored activities and events.
  • Equipment requests are fulfilled on a first-come, first-served basis. Equipment availability is limited.

To make a equipment request for classroom support please contact the HelpDesk at (206)296-5571 or helpdesk@seattleu.edu. Alternatively you can also email a request to itcs@seattleu.edu.

Classroom Support also checkouts certain media equipment to faculty, staff, and students for their own use. Requests can be made as described above and all listed policies apply to checking out equipment for personal use.

To a see a list of available equipment, please click here.

Technical Support

If you are having a problem with the audio, video, projection system or computer in your classroom/event, please contact the HelpDesk at (206)296-5571 or helpdesk@seattleu.edu. In the event of technical difficulties, the following information must be provided to the Help Desk so they may better assist you:

  • A detailed description of the problem you are having and location.
  • If an error message appears, fully copy/paste the error message into an email sent to helpdesk@seattleu.edu. 

Related Information


Browser/certificate warnings


Recent improvements to website security may generate warnings on the browser(s) you use to visit your favorite websites. Websites around the world (and at SU) are replacing older "SHA-1" certificates with newer, stronger "SHA-2" certificates. While we update SU websites, you will want to keep your internet browser up-to-date with the latest patches.

Upcoming Maintenance

October maintenance

OIT will perform Planned Systems Maintenance on Friday October 17th from 6pm - midnight.

Services (wired & wireless access) and applications (Email, SUOnline, Canvas LMS etc.) will be intermittently unavailable during maintenance. 

Everything should be working after maintenance is complete; if it's not, we will let you know vie email & this website.

System Status

System is Online There are no current network problems or outages.

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