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Media Services

Media Services provides support for classroom technologies and event technologies on campus. With over 90 enhanced rooms and classrooms, video conferencing, and equipment checkout, Media Services is available to help you with your instructional  needs in the classroom.

Requesting Access

To request support and equipment for events, please work with your event coordinator in Conference and Event Services when planning your event. We have a process with this department for planning event related tech support. There is a deadline of 7 days from your event date for having your needs submitted to your event coordinator. CES

For academic/classroom support, all requests for equipment and services must be made at least 24 hours prior to the time the equipment/service is needed. This does not guarantee availability or services. Staff and resources are limited.

When requesting services and equipment please keep the following in mind:

  • Equipment and service requests must be made by a Seattle University faculty, staff member or student.
  • Equipment and services are only available for academic and/or campus-sponsored activities and events.
  • Equipment requests are fulfilled on a first-come, first-served basis. Equipment availability is limited.

To make a equipment request for classroom support please contact the HelpDesk at (206)296-5571 or helpdesk@seattleu.edu. 

Media Services also checkouts certain media equipment to faculty, staff, and students for their own use. Requests can be made as described above and all listed policies apply to checking out equipment for personal use.

To a see a list of available equipment, please click here.

Technical Support

If you are having a problem with the audio, video, projection system or computer in your classroom/event, please contact the HelpDesk at (206)296-5571 or helpdesk@seattleu.edu. In the event of technical difficulties, the following information must be provided to the Help Desk so they may better assist you:

  • A detailed description of the problem you are having and location.
  • If an error message appears, fully copy/paste the error message into an email sent to helpdesk@seattleu.edu.

Related Information

Announcements

Office 365 for SU students

Fall Quarter 2013

All Seattle University student and alumni email accounts are migrating to Microsoft Office 365. Office 365 provides active SU students with free access to online data storage and web-based versions of Word and Excel. All students - including alumni - keep their SU email for life. For more info please visit http://www/oit/ServicesDetail.aspx?id=120893

Upcoming Maintenance

Planned Datacenter Maintenance: 10/11

The next planned datacenter maintenance is scheduled for Friday October 11th from 6pm - midnight.

Datacenter services - such as Exchange email, internet connectivity, and SUonline access - will be affected.  Please check back for more information.

System Status

System is UnavailableEktron CMS

We are tracking several issues with the Ektron CMS system and with web applications such as Schedule Planner and Course Description Editor. University website editing issues can be resolved by changing browser settings to allow embedded content, or enabling Compatibility View. Missing or disconnected web content items can be resolved by OIT personnel. Please contact the SU Help Desk to report faulty web content items.

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