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Media Services

Media Services provides support for classroom technologies and event technologies on campus. With over 90 enhanced rooms and classrooms, video conferencing, and equipment checkout, Media Services is available to help you with your instructional  needs in the classroom.

Requesting Access

To request support and equipment for events, please work with your event coordinator in Conference and Event Services when planning your event. We have a process with this department for planning event related tech support. There is a deadline of 7 days from your event date for having your needs submitted to your event coordinator. CES

For academic/classroom support, all requests for equipment and services must be made at least 24 hours prior to the time the equipment/service is needed. This does not guarantee availability or services. Staff and resources are limited.

When requesting services and equipment please keep the following in mind:

  • Equipment and service requests must be made by a Seattle University faculty, staff member or student.
  • Equipment and services are only available for academic and/or campus-sponsored activities and events.
  • Equipment requests are fulfilled on a first-come, first-served basis. Equipment availability is limited.

To make a equipment request for classroom support please contact the HelpDesk at (206)296-5571 or helpdesk@seattleu.edu

Media Services also checkouts certain media equipment to faculty, staff, and students for their own use. Requests can be made as described above and all listed policies apply to checking out equipment for personal use.

To a see a list of available equipment, please click here.

Technical Support

If you are having a problem with the audio, video, projection system or computer in your classroom/event, please contact the HelpDesk at (206)296-5571 or helpdesk@seattleu.edu. In the event of technical difficulties, the following information must be provided to the Help Desk so they may better assist you:

  • A detailed description of the problem you are having and location.
  • If an error message appears, fully copy/paste the error message into an email sent to helpdesk@seattleu.edu.

Related Information

Announcements

We're not "Shellshock"ed

9/26/14

A critical OS vulnerability - code name "Shellshock" - was announced on Sept 24th. OIT network engineers quickly applied the proper patches to SU resources, preventing Shellshock from seeing your Linux & Mac OSX devices on campus.

Upcoming Maintenance

September maintenance

OIT has completed Planned Systems Maintenance for September 2014.

Services (wired & wireless access) and applications (Email, SUOnline, Canvas LMS etc.) will be intermittently unavailable during maintenance. 

Everything should be working after maintenance is complete; if it's not, we will let you know.

Please check back soon for more details.

System Status

System is Online There are no current network problems or outages.



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