Self -Service Support

As a fast and easy way to resolve your problem, check out the Top 10 list below.

 Top 10 Requested Support Articles 

  1. Reset your SU password
  2. Connect to SU_secure Wireless
  3. Connect to a Printer on a Windows XP Computer
  4. Connect to a Printer on a Mac OS X Computer
  5. Virtual Private Network
  6.  Learn more about the Exchange 2010 Email Upgrade
  7. Use VPN on a Mac OS X Computer 
  8. Connect to Network Drives on a Windows XP Computer
  9. Connect to Network Drives on a Mac OS X Computer
  10. Forward your SU Email to a Personal Email Address
  11. Last Updated: 05/09/2013

     

    If your problem is one of the Top 10, click on the link to access an article with detailed instructions on how you can resolve your own problem. 

    If your problem is not listed in the Top 10, please log-in to Service-Now to see additional support articles for a wider list of issues.

Announcements

We're not "Shellshock"ed

9/26/14

A critical OS vulnerability - code name "Shellshock" - was announced on Sept 24th. OIT network engineers quickly applied the proper patches to SU resources, preventing Shellshock from seeing your Linux & Mac OSX devices on campus.

Upcoming Maintenance

September maintenance

OIT has completed Planned Systems Maintenance for September 2014.

Services (wired & wireless access) and applications (Email, SUOnline, Canvas LMS etc.) will be intermittently unavailable during maintenance. 

Everything should be working after maintenance is complete; if it's not, we will let you know.

Please check back soon for more details.

System Status

System is Online There are no current network problems or outages.



Service Now

Please click here to login with your SU email address and password.