Self -Service Support

As a fast and easy way to resolve your problem, check out the Top 10 list below.

 Top 10 Requested Support Articles 

  1. Reset your SU password
  2. Connect to SU_secure Wireless
  3. Connect to a Printer on a Windows XP Computer
  4. Connect to a Printer on a Mac OS X Computer
  5. Virtual Private Network
  6.  Learn more about the Exchange 2010 Email Upgrade
  7. Use VPN on a Mac OS X Computer 
  8. Connect to Network Drives on a Windows XP Computer
  9. Connect to Network Drives on a Mac OS X Computer
  10. Forward your SU Email to a Personal Email Address
  11. Last Updated: 05/09/2013

     

    If your problem is one of the Top 10, click on the link to access an article with detailed instructions on how you can resolve your own problem. 

    If your problem is not listed in the Top 10, please log-in to Service-Now to see additional support articles for a wider list of issues.

Announcements

Browser/certificate warnings

10/14/14

Recent improvements to website security may generate warnings on the browser(s) you use to visit your favorite websites. Websites around the world (and at SU) are replacing older "SHA-1" certificates with newer, stronger "SHA-2" certificates. While we update SU websites, you will want to keep your internet browser up-to-date with the latest patches.

Upcoming Maintenance

October maintenance

OIT will perform Planned Systems Maintenance on Friday October 17th from 6pm - midnight.

Services (wired & wireless access) and applications (Email, SUOnline, Canvas LMS etc.) will be intermittently unavailable during maintenance. 

Everything should be working after maintenance is complete; if it's not, we will let you know vie email & this website.

System Status

System is Online There are no current network problems or outages.



Service Now

Please click here to login with your SU email address and password.