Angel server outage 2/9/2010 6:15pm-6:30pm

Impacted Services: Angel web site

Problem Description: The Angel application crashed and users were unable to access the web site. 

Duration: 15 minutes

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Exchange server Outage 2/4/2010 12:43pm-1:14pm

Impacted Services:Seattle University Email

Problem Description: User are currently unable to access the exchange server. 

Duration: 12:43pm-1:14pm

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Exchange server Outage 2/4/2010 12:43pm

Impacted Services:Seattle University Email

Problem Description: User are currently unable to access the exchange server. 

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Datatel and SUOnline Outage 1/15/2010 from 8:40AM-8:55AM

Impacted Services: SUOnline and Datatel
Problem Description: There was a server crash at 8:40AM.  Administrative Computing rebooted the server to resolve the issue. 
Outage Duraction: 8:40AM-8:55AM (15 minutes)
Cause: Server Crash

SUOnline and Datatel are working as of 8:55AM.

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Planned Outage for 1/15/2010 from 1AM to 3AM

There will be an outage with our Time Warner circuits on Friday, 1/15/2010 from 1AM to 3AM Pacific.

This outage includes both the Internet service as well as the service to the Bellevue campus.

The total downtime is expected to be approximately 10 to 20 minutes within the outage window.

This outage will impact all Internet based applications including Sungard Higher Education corporate monitoring and utilities used by Seattle University Public Safety.

Problem Description: Wired and wireless network access was down at the following location(s) from 10:23 – 10:42am.

SLLH 3^rd floor

SLLH 4^th floor

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10:24AM 1/11/2010

We have a switch showing down in the law school that started at 10:24am. We are currently working to resolve the issue.

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12:30PM 1/8/2010

Impacted Services: SUDDS.seattleu.edu
Problem Description: There was a server crash that impacted access to SUDDS.seattleu.edu.

Outage Duration: 11:38 AM - 12:30 PM (52 minutes)

Cause: Server software crash.

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9:15AM 1/5/2010

Location: Piggot

Cause: a software failure caused the primary PIGT network switch to reboot

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Cause: a software failure caused the primary PIGT network switch to reboot

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Cause: a software failure caused the primary PIGT network switch to reboot

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Cause: a software failure caused the primary PIGT network switch to reboot

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Cause: a software failure caused the primary PIGT network switch to reboot

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10:18AM - 10:34 7/31/2009

Location: OIT Webpage, WWW
Impact: The OIT Webpage is currently unavailable.
Cause:  There was was a problem with an SQL server that is connected to these applications.