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3:30 PM 6/18/2009

Summary: Phone Outage

It appears that the work on the fiber splice to Campion is causing some unexpected congestion to inbound calls. This is causing inbound calls to SeattleU to get a busy signal or a message saying that the call couldn’t be completed at this time. We are checking to see if there is any way for us to remedy it now, or if we just have to wait it out until the fiber splice is complete. All outbound call traffic appears to be unaffected.

Updated: 5:11 PM 6/18/2009

The installers ran into a problem that caused a couple hours of delay. They expect to begin activating priority fiber strands by 6pm for phone service to CAMP and ATMA. We hope to bring up network service for CAMP and ATMA around 6:30pm with CHDN to follow.

Cause: Library Construction

 

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6:00am 6/17/2009

Summary: Network Outages, All network systems and any devices using fiber connectivity from the locations will be down.

Cause: Fiber Optic work.

Affected Areas:

ARRP should be up by noon.

 

 

CAMP, ATMA, and CHDN should be up by 6pm.

The above times are an estimate, and will be updated should anything change.

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6/8/2009 9:00am - Resolved

Summary:
Email delay

Inbound and Outbound traffic delay normal delivery should resume later this morning.  Internal SU mail (from one SU account to another) is unaffected.

OIT will NEVER ask for your password; never send an email that includes your username and password.

Normal email delivery should resume later this morning.  Please check this page for further details.
Time:

8:31 AM

Cause:

Compromised User Account sending thousands and thousands of emails.

Impact:


Inbound and outbound email is slowed.

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6/4/2009 8:34

Summary: Power Outage in LEML 2nd Floor


Time:

8:25 AM

Cause:

Unknown at this time.

Impact:


Circulation desk, 2nd floor are
Experiencing

power outage.

power outage.

power outage.

power outage.

power outage.







 

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Contacts

HelpDesk
Engineering Building, Room 313
(206) 296-5571
helpdesk@seattleu.edu

Chief Technology Officer
Daniel Duffy
duffyd@seattleu.edu

Director of Information Technology
Bo Vieweg
(206) 296-5578
viewegb@seattleu.edu

Director of Learning Technology
Michael DeBlasi
(206) 296-5590
deblasim@seattleu.edu

Director of Application Services
Don Sullivan
(206) 296-6259
dsullivan@seattleu.edu

Manager of Network Services and User Services
Mark Kawakami
(206) 296-5552
markk@seattleu.edu

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