Professional and Organizational Development
Online Learning Opportunities
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Fall 2013 In-Person Workshops
For all training dates & times, go to "Upcoming Events" -right margin of this page, then click ‘more events’. RSVP required for all programs - see How to RSVP and New RSVP Guidelines for details.
Meaningful One-on-One Meetings -Key to being a Great Supervisor! While it is possible to manage without them, in most cases one-on-ones provide an excellent mechanism for information and ideas to reach the right people - those that can take action on the issue, problem or opportunity. Audience and format: Supervisors, 2-Hour Workshop
New Performance Check-Ins Made Easy As part of an ongoing performance management and professional development process, a mid-year review discussion is recommend to review performance expectations and/or job responsibilities, talk about "how things have been going" and identify any steps that can be taken to facilitate performance. This session provides tips and tools for supervisors and time for Q&A. Audience and format: Supervisors- 1.5 Hour Lunch and Learn
Feedback that Works! In this session, the following will be addressed: An overview of why feedback is important to success, common mistakes in giving feedback, three steps to giving feedback, ten key traps to watch out for when giving feedback. Audience and format: Supervisors- 2-Hour Workshop
Audience and format: All Staff, 2.5-Hour Workshop
Front Line Service Program focuses on development of communications and problem-solving approaches for both routine and challenging customer service situations. Looks at effectively communications as a way of establishing and meeting/exceeding internal and external customer expectations - and when challenges arise, finding ways to engage with the person to find the best solution. Audience and format: All Staff 2.5-Hour Workshop
New Handling Difficult Customer Service Situations Workshop focuses on the how best to handle challenging customer situations - high emotionally charged, high stakes, confrontational and argumentative behaviors. Step by step approach will be provided, including how to care for yourself and stay safe. Audience and format: All Staff, 1.5-Hour Workshop
EMPLOYEE ENGAGEMENT AND DEVELOPMENT
New Set 'm up for Success - a guide for supervisors of new staff. We all know what it's like to start a new job, in a new organization. Session highlights the significant role you play as a supervisor of a new staff member and specific things you can do to set the stage for a great start to their SU career. Audience and format: Supervisors, 1.5-Hour Lunch and Learn
New Building a Collaborative Team CCL Webinar followed by group discussion. The presenter provides an award-winning approach to building a truly collaborative team. Save time. Increase trust. Improve results. Find out how this process works! Audience and format: Supervisors, 2.5-Hour Workshop
New Managers Role in Learning American Society of Training and Development webinar followed by group discussion. Managers can make a difference in employee learning and, therefore, engagement and productivity by creating a "learning alliance" with direct reports. Discusses how manager can prepare for this role and measure their effectiveness. Audience and format: Supervisors, 1.5-Hour Lunch and Learn
Responses to Change: Leading People through Transition Explores the power of 'meeting people where they are' in a change or transition. Webinar and supplemental materials, exercises, discussions all emphasize the need to exert strong management and leadership skills around the 'softer' people skills in order for change initiatives to be successful. Audience and format: Change leaders/supervisors, 3-hour workshop
RSVP required for all programs - see How to RSVP and New RSVP Guidelines for details.
Note: To ensure the most effective use of university resources and quality learning experiences for all professional development program participants, Human Resources reserve the right to cancel programs due to low registration and to charge departments when participants fail to adhere to registration expectations.
How to RSVP for a Workshop
- Go to "Upcoming Events" -right margin of this page
- Click ‘more events’ to see all training dates & times
- Select the specific workshop, date/time you would like to attend
- Follow the RSVP instructions outlined in Event Details
- Prior to the training you will receive an Outlook Meeting Request confirming your RSVP
Participant Registration and Fee Guidelines
Most programs offered by Seattle University Human Resources Professional and Organizational Development are centrally funded with no participation fee charged to staff or faculty.
Participants are expected to register for each program they wish to attend at least 3 business days in advance. Fees may be charged for lack of advance registration. To register go to "Upcoming Events" (right margin of this page) and select the specific workshop and date you would like to attend. Follow the RSVP instructions outlined in the Event Details.
Registered participants are expected to attend the full workshop. Registered participants unable to attend are expected to cancel their registration at least 3 business days in advance. To cancel a registration, email email@example.com
Effective July 2013, an employee's department may be charged a $25 fee in cases where she/he
- Registers, does not show up for a program and fails to cancel participation at least 3 business days prior to the workshop.
- Attends the workshop but fails to register at least 3 business days prior to the workshop.
Professional Development Sponsorships and Resources
“Service in Action Seminar Series” through the Institute of Public Service The Master of Public Administration and Executive Master of Nonprofit Leadership programs present an annual Service in Action Seminar Series. This series provides nonprofit and public service professionals with continuing education opportunities and access to current trends. Seattle University staff and faculty are welcome to participate in the series. Seminar fee sponsorships are available for Seattle University employees. For additional information and registration contact the Director of Professional and Organizational Development.
“Leading with Dignity” through the Center for Leadership Formation The Leading with Dignity, program is a set of short courses offered by The Albers Center for Leadership Formation. These short courses are designed to take organizational leaders from their current positions of responsibility and elevate them to the next level for increased impact and significance. Course registration and sponsorship for Seattle University employees is coordinated through Professional and Organizational Development. For information and registration, please contact the Director of Professional and Organizational Development.
Career Development for Staff
Human Resources and Professional and Organizational Development professionals are available to address specific individual, team and departmental needs. Internal consulting services include: team building, performance consulting, change management, negotiation and managing conflict, time management, meeting management, and process improvement facilitation. To schedule an initial consultation, contact the Director of Professional and Organizational Development.