Newly admitted students are sent paper award letters and revisions are sent to newly admitted students by mail, to the mailing address of record. An email notification is also sent to new students' SU email address when an award letter or revision is available for viewing at SUOnline.
After the add/drop period of the first term of enrollment, students are considered continuing students and then receive only the email notification to their SU e-mail address to let them know that an award letter or revision is available for viewing at SUOnline.
While the online and paper versions of the award letter look slightly different, they both provide the following information:
Address Award Year Student ID number Enrollment Status Financial Aid programs
This is the student's current mailing address. If this is not the best place for the student to be reached, the mailing address should be updated at SUOnline.
The award year for which the student is being offered financial aid.
Please be prepared to provide this number when contacting our office, whether in writing, on the phone or in person.
For undergraduate students:
Definition per Quarter
12+ Credit Hours
9-11 Credit Hours
6-8 Credit Hours
1-5 Credit Hours
For graduate students:
6+ Credit Hours
4-5 Credit Hours
3 Credit Hours
1-2 Credit Hours
Students must be enrolled at least half-time to be eligible for most forms of financial aid. However, some types of aid are available to eligible students who are enrolled less than full-time.
Further, aid for students who are registered in any given term for fewer credits than the enrollment status shown on their award letter will not be disbursed until they have notified the Student Financial Services Office of the change in their enrollment status so their aid can be reviewed and revised, if necessary.
And, students who register for more credits than their enrollment status indicates – enrolling full-time rather than half-time, for instance – may be eligible to receive additional aid and should notify Student Financial Services as soon as possible so their aid can be reviewed and revised if necessary.
The review and revision process takes approximately two weeks. All revisions must be completed prior to the last class day of the award year. Notification received from a student after aid has been disbursed may reduce the student's eligibility.
PLEASE NOTE: Satisfactory academic progress requirements and enrollment standards for financial aid purposes may be different than those for academic purposes. Academically, a student may consider any or all of the following:
These types of changes to a student's class schedule for the quarter—and any others that decrease the number of credits for which a student is enrolled and/or increase the number of quarters it takes for a student to receive a degree—may have an effect on the student's eligibility for financial aid.
Student Financial Services staff are not academic advisors but they can tell students what effect these kinds of changes will have on their financial aid eligibility. Therefore, students are strongly encouraged to understand the satisfactory academic progress and enrollment requirements as they apply to financial aid and then check with Student Financial Services if an academic opportunity to deviate from these standards presents itself.
This is the financial aid offered to the student for the academic year indicated. Refer to the "Types of Financial Aid" in the FAQs on this site for information about the type(s) of aid offered.
NOTE: If any of the items on the award letter appear to be incorrect, please notify Student Financial Services as soon as possible. The information will be reviewed by Student Financial Services and updated, if needed. If revisions are made, a revised award letter will be issued to the student.