To maximize the availability of counseling and psychological services to all interested students, we require 24-hours advance notice for cancellation of appointments. This will allow another student to schedule an appointment during that hour.
After three no shows and/or cancellations with less than 24 hours notice, a student will be ineligible for services at CAPS for the remainder of the current academic year.
We are always available to provide students with referrals to community providers when they are ineligible for our services for any reason.
We will keep your file open as long as you are an active client at CAPS. If you have not had a therapy session or made contact with your therapist for 30 days or more, your file may be closed in order to make the services available to other students. If you later decide to return to CAPS, your file can easily be re-opened, although we cannot guarantee that you will be able to see the same therapist.
We try to accommodate preferences to see a particular therapist but this will depend on scheduling, availability, and who is most appropriate given your presenting concerns.
Monday - Friday8am - Noon
and 1 - 4:30pm
Monday - Friday10am - 11am and 3pm - 4pm