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Albers School of Business and Economics

Pigott Building, (206)296-5700

 

About Albers

Albers Mentor Program
Participating Mentors 2007-2008

Ms. Cosette Gibson

Sales and Customer Service Manager
PSR

Industry:  HVAC & Mechanical Services

Description of Company:

For more than 60 years the mission of PSR has been to provide commercial, industrial, and institutional building owners and facilities managers with reliable, cost effective HVACR (heating, ventilation, air conditioning, and refrigeration) services that incorporate innovative building management and energy solutions. What sets us apart is a service-first philosophy that focuses on exceeding expectations by service deliveries that are on time and right the first time with guaranteed results.

Areas of Responsibility - Job Description: 

Responsible for directing the sales team to meet or exceed the company's new business growth goals. Also responsible for the customer service team and the retention goals of the company; while continuing to build stronger, more loyal relationships with our existing clients through enhanced responsiveness and value added services.

Areas of Expertise - Employment History: 

Ebasco Construction & Engineering (2 years): energy forecasting and key account management Washington Alarm (2 years): outside sales and key account management Stanley-Bostitch (11 years): regional sales and customer service manager; branch general manager Eschelon Telecom (4 years): key account manager and sales manager PSR (5 years): sales and customer service manager

Education - Personal History: 

B.S. Agricultural Economics & Engineering, University of Idaho M.S. Economics, University of Idaho

Civic Organization Memberships or Professional Affiliations: 

BOMA-Building Owners & Managers Association-present Dream Sellers Club #1658-Toastmaster's International-present LINC, Sales Management Peer Group-present Seattle Executives Association-past and future-November 2007

When and Where do you hold meetings with students? 

At mutually agreed times - - at SU or in Seattle

Any special requirements for students for the first meeting? 

Resume. Be prepared to discuss career aspirations and expectations of me as a mentor. I will likely provide Clifton Strength Finder 2.0 as a learning experience.

New Mentor Fall 2007
Will mentor undergraduate students



The Albers School is AACSB accredited

 

Seattle University   901 - 12th Avenue, P.O. Box 222000, Seattle, WA 98122-1090    (206) 296-6000