Albers School of Business and Economics
Mentor Program

Heather Quinn

Senior Manager, Business Operations
The Boeing Company

Company Description

Boeing is the world's largest aerospace company and leading manufacturer of commercial jetliners and defense, space and security systems. A top U.S. exporter, the company supports airlines and U.S. and allied government customers in 150 countries. Boeing products and tailored services include commercial and military aircraft, satellites, weapons, electronic and defense systems, launch systems, advanced information and communication systems, and performance-based logistics and training. Boeing is organized into two business units: Boeing Commercial Airplanes and Boeing Defense, Space & Security. Supporting these units are Boeing Capital Corporation, a global provider of financing solutions; the Shared Services Group, which provides a broad range of services to Boeing worldwide; and Boeing Engineering, Operations & Technology, which helps develop, acquire, apply and protect innovative technologies and processes. Boeing Commercial Airplanes Boeing has been the premier manufacturer of commercial jetliners for more than 40 years. Today, the main commercial products are the 737, 747, 767 and 777 families of airplanes and the Boeing Business Jet. New product development efforts are focused on the Boeing 787 Dreamliner, and the 747-8. The company has nearly 12,000 commercial jetliners in service worldwide, which is roughly 75 percent of the world fleet.

Job Description

Currently Heather is a Senior Manager for Business Operations in the Business Development and Strategic Integration group. In this position she partners with the leadership team to develop integrated strategic plans for the next generation of commercial airplane products.

Employment History

Previously Heather was the 787 Skyline Manager in Business Operations managing the plan between sales and factory commitments. Prior to that she was the 787 Business Operations Leader for the Wing Life Cycle Product Team and European and American Structures Supplier Management teams. Before joining the 787 program, Heather supported Product Development at Boeing Commercial Airplanes in Business Operations, was a Contracts Manager in Phantom Works (research & development division), and an Information Technology (IT) Project Manager in Shared Services Group. Heather joined Boeing in 2001 as a Systems Analyst in Shared Services. Prior to Boeing, Heather worked as an Assistant Manager at Starbucks and in management at Sara Lee retail locations. Heather commutes from Burlington (Skagit County) where she resides with her partner, Steve and the third of three boys). They enjoy relaxing Saturdays and reading on the hammock in the front yard.


Heather earned a masters in business administration from Seattle University, focusing on international business. She also has a bachelor of arts in international politics from Western Washington University, during which she studied in Japan for a year. Heather also has masters’ certificates in project management from George Washington University and applied information technology from the Information Technical Institute.

When and where do you hold meetings with your students?

Monthly, anywhere in the greater Seattle area.