Albers School of Business and Economics
Mentor Program

Mary Kate Salley

Senior Vice President
i4cp

Company Description

Institute for Corporate Productivity (i4cp), is the fastest growing and largest corporate network focused on the practices of high-performance organizations. i4cp’s vendor-free community facilitates innovation by giving members – among the largest and most respected organizations in the world – access to Peers, Research, Tools and data. With more than 40 years of experience and the industry’s largest team of human capital analysts, i4cp is the definitive destination for organizations seeking innovative ways to improve workforce productivity.

Job Description

Linked in Profile:
www.linkedin.com/pub/mary-kate-salley/2/172/385

Profile:

Mary Kate Salley brings more than 20 years account management and operational experience working primarily in health care. She is known as a strategist with the ability to lead multi-disciplinary teams in delivering exceptional service to the client. Prior to i4cp, Mary Kate served as Executive Vice President of Alere Wellbeing (formerly Free & Clear) where she led both Client Services and Service Delivery. She built the client services team that managed more than 600 clients in three distinct segments including employers, state governments and health plans. As part of the senior management team, she actively participated in the selling of Free & Clear to Alere. Additionally, she negotiated the operating agreement with American Cancer Society and successfully transitioned more than 100 clients over to Alere. Her operational expertise is derived from first-hand experience serving as Vice President and principal of DOCTORS, Inc, a national health care call center service agency in Seattle. She sold the company in 1999 to American Medical Response. Additionally, she provided call center operational call center services to a range of health care clients throughout the United States.
 

Employment History

February 2012 - Present
Senior Vice President Member Services
Institute for Corporate Productivity (i4cp)


Executive Vice President
Alere Wellbeing (formerly Free & Clear)

November 2003 – February 2012 (8 years 4 months)

Alere Wellbeing's mission is to provide products and services that identify and reduce or eliminate measurable, sub-optimal health conditions and behaviors that lead to chronic disease and premature death. Responsible for the company’s revenue and retention of 600+ clients. Three client segments employers; government and health plans.

Owner, Call Center Consultant
MKS Consulting (Sole Proprietorship)

1999 – 2003 (4 years) Nationwide-US

Call center operational assessments, management consulting and training. Provide project management and operational consulting to aid in call center improvement processes and restructuring.

Key Clients: Stanford University Medical Center, Virginia Mason Medical Center and Clinics, Novant Health System, Blue Cross and Blue Shield Federal Employee Program and Group Health’s Center for Health Promotion.
   
Vice President, Sales and Services/Principal Edit
DOCTORS, Inc.

1988 – 1999 (11 years) Greater Seattle Area

Healthcare call center providing physician referral, benefit information, Medicare lead generation and health care direct response call handling.

Key Clients: Aetna, HealthNet, University of Washington and Harborview Medical Center, University of Rochester, CareGroup (Boston), Catholic Health Initiatives, Mercy Health System (Baltimore), Uniform Services Family Health Plan, Virginia Mason, Overlake Medical Center, Group Health Cooperative

Education

BA Washington State University
Communications

When and where do you hold meetings with your students?

On or near campus, downtown Seattle or the Eastside.