Learning and Talent Development, Worldwide Operations & Customer Service
Amazon, a Fortune 100 company based in Seattle, Washington, is the global leader in e-commerce and Earth's Most Customer-Centric Company. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. In the years to come, you'll see Amazon create new technologies, expand into more geographies and continue to improve the lives of shoppers and sellers around the world. Amazonians are completely focused on working hard, having fun and making history...and the good news is that we've only just begun!
For the past 3 years, I've led the North America Operations Leadership Institute teams. We provide world-class onboarding, assimilation, and development programs for leadership talent in Fulfillment, Transportation, and Supply Chain.
I'm excited to transition to a new role as the head of Worldwide Ops Learning Solutions. This new team supports the global L&D organization through centrally developed solutions that facilitate rapid culture assimilation, improve job performance, support accelerated growth and increased readiness to fuel Amazon’s internal talent pipeline.
Prior to joining Amazon, I led leadership development at AAA Washington, and previously managed the training activities for PACCAR leaders throughout Europe, Australia, Mexico, Canada and the United States.
MEd, Adult Education and Training in Human Resource Development from Seattle University and BA, Interpersonal Communication from Kent State University.
Mentoring Objectives & Scope
I expect students to take an active role in planning and determining discussion topics, and then show up prepared to get the most out of the mentoring experience. Students can expect to meet once per month and, if possible, visit the Amazon South Lake Union campus. Some topics I've enjoyed discussing with students include professional communication and business etiquette, networking and LinkedIn strategies, resume review, career goals and progression, leadership development, and navigating corporate culture.
When and where do you hold meetings with your students?
On or around Seattle University campus or at the Amazon offices at South Lake Union. I'm flexible day/time.