Albers School of Business and Economics
Mentor Program

Mark Gould

Senior VP, National Cash Product Manager, Seattle Branch Manager
Federal Reserve Bank of San Francisco- Seattle Branch

LinkedIn Profile

Job Description

Mark Gould is Senior Vice President and Chief Information Officer for the Federal Reserve System's Cash Product Office, which is headquartered in the San Francisco Federal Reserve Bank. The Cash Product Office provides software development, testing, and operational support for all cash processing and vault automation systems nationwide.

In addition to his automation duties, Mark serves as Branch Manager for the Seattle Office, overseeing the Seattle Branch Board of Directors and its contribution to monetary policy decisions.

Mark and his team are currently working on a major project to develop and implement a new nationwide cash processing automation platform.

Employment History

Mark holds a bachelor’s degree in economics from Pacific Lutheran University and a master’s degree in applied economics from Seattle University.

Education

Mark joined the Federal Reserve Bank of San Francisco in 1991, and holds a Bachelors degree in Economics from Pacific Lutheran University, and a Masters degree in Applied Economics from Seattle University.

Mentoring Objectives & Scope

I like to tailor our activities each year to the particular needs and interests of the group.  My goal is to make our time together useful and productive, so it’s helpful at our first meeting for students to have a few ideas about what their goals for the year.  For undergraduates, it’s pretty typical that we would talk about resumes and interview strategy at one of our early meetings.  I’ve also arranged meetings with other Bank executives, whether in person, on the phone, or by videoconference, for students who have a particular interest in a certain function.  Finally, I generally will invite my mentees to attend one of our Board of Directors meetings.

When and where do you hold meetings with your students?

I can meet either at SU or nearby, but generally prefer to meet at my office at least a few times during the year because I can pull more resources to the table here. And, we always do a tour of our facility early in the year, which is obviously only possible on location.