Raiser's Edge is the software program used to house our Alumni and Donor Database. It is used to store biographic, gift, education, and event participation information, as well as to track communication history and moves management steps for our university donors, alumni, and friends. It is a common source for mail/email distribution lists and contains many gift and prospect management reporting features.
Complete the request form here and you will be contacted by Advancement Services staff. To become an Alumni and Donor Database user, working with alumni and donor data must be an integral part of your job. Typically, Alumni and Donor Database access is generally limited to University Advancement personnel only but we can discuss how to best serve your data needs.
Send your request for Alumni SUDDS report access to REHelp@seattleu.edu. Before gaining access, you must have up to date FERPA training.
Send your updates along with the name and Constituent ID of the individual you want changed to BioUpdates@seattleu.edu.
Determine what kind of mail or email the individual is opting out of receiving in the future: solicitation from a specific school, the SU magazine, emails from athletics, etc. Send that request along with the individual's ID and name to BioUpdates@seattleu.edu.
If you have changes to 50 or fewer records, send them to BioUpdates. If you have a larger list of constituents needing updates, send them to REHelp. For larger lists of changes, you may be contacted by Advancement Services to coordinate the scheduling of your record updates.
Constituents may be inactivated for a variety of reasons. If you are unsure why the record was inactivated, check that Constituent's Notes tab and view any "Record Inactivation" notepads. This notepad will contain the reason why the record was inactivated. To get a record reactivated, send that constituent's name and ID to REHelp.
The following types of Constituent records are added to the Alumni and Donor Database:
The Alumni and Donor Database should be used to track all alumni and donor contacts. If you have an external database containing alumni or donor contact information, you will not benefit from the ongoing data updates taking place in the Alumni and Donor Database. Also, your updates won't be shared with other stakeholders around campus. If you would like to move your contact information into the Alumni and Donor Database, contact REHelp@seattleu.edu.
You may drop off gifts between 7am and 5pm at the Advancement Services office (ADMN 305B) with a staff person. If no one is available to leave the gift with, please leave the check(s) with the front desk receptionist (ADMN 120). Share any extra verbal information about the gift with the person you leave the gift with. If no one is at the front desk or if your delivery falls outside of the hours listed above, secure the gift in your area until the next business day. In-house mail is available for check delivery, but not recommended. If you choose to use this method, please let Advancement Services know to expect its arrival. To ensure that a check is not lost or tossed, please do not leave them on unattended chairs, desks or mailboxes.
If a donor wants to give their credit card number to make a gift, obtain the following information to ensure accurate processing:
Note: Any credit card information you take must be securely stored and immediately destroyed (shredded) after use.
Use Advancement Services' Data Request form. Once submitted, you may be contacted by Advancement Services staff to clarify your request.
Contact our Annual Giving office at email@example.com if you are planning to do a solicitation. They can help you with scheduling and advice. If after this conversation you need a mailing/emailing list pulled, use the Data Request form. Also, be sure to inform the Gift Processing manager of your plans so his/her team are better prepared for the data entry of your incoming gifts.
Fill out the Event Record Request form found on the Advancement Services website and email it to REHelp@seattleu.edu. An Event record will then be set up for you in the database. Contact the Alumni Relations office if your event is alumni related and with the Special Events team who can provide tips and best practices for executing a successful event.
A lost alumnus is an alumnus we are unable to contact: we have no valid mailing address, no phone number and no email address for that individual. If an alumnus tells us they do not want to be contacted by Seattle University, they are not considered "lost".