IP Phone Deployment

IP Phone Deployment

Introducing - your new IP phone!     Through June 2011, OIT is replacing campus desktop telephones with state-of-the-art VoIP phones.  New phones include Caller ID, Voicemail-to-email, and other great new features.

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Seattle University Moves to Google Custom Search

Seattle University Moves to Google Custom Search

Seattle University recently implemented Google Custom Search to provide on-demand indexing and search for all Seattle University’s publically accessible websites.

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Windows 7 Upgrade

Windows 7 Upgrade

Seattle University is upgrading campus computers to Windows 7 for Fall 2011.  This includes all computer labs, classrooms, faculty, and staff computers.  Check back regularly for more details.

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Are You Satisfied?

Are You Satisfied?

The Office of Information Technology is working with Institutional Research to develop IT Satisfaction Surveys.

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24x7x365 Help Desk Service

24x7x365 Help Desk Service

Starting July 1, 2011, Seattle University is expanding OIT Help Desk services to 24 hour a day, 7 days a week, 365 days a year!  Click here for more details.

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SNOW at Seattle U

SNOW at Seattle U

Seattle University is using the Service Now (aka SNOW) system to service campus around OIT Help Desk requests.  Click here to learn more about how to access SNOW to self service or to track the status of your OIT Help Desk request.

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LinkedIn Webinar on Elluminate

LinkedIn Webinar on Elluminate

On Thursday, May 26, 2011, Albers Grad Career Consultant, Paula Fitzgerald Boos, gave a webinar on LinkedIn, a business-oriented social networking site.

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Computer Refresh Program (CRP) Update

Computer Refresh Program (CRP) Update

OIT is currently underway with the deployment of new computers for this year’s CRP schedule. Click here for more information.

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Beware: PayPal Phishing Scam

Beware: PayPal Phishing Scam

Datatel recently notified OIT that a PayPal phishing scam email is currently in circulation. Click here for more information.

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Announcements

Network Outage

12/22/2011, 2pm-6pm

Seattle University experienced an unplanned network outage on Thursday December 22nd, between 2:00pm and 6:00pm. This network outage affected internal and external network connectivity. All internet, phone, and application services are now working as intended.

IP Phone deployment

April - June 2011

Seattle University is deploying a new Voice-over-IP phone system. Please visit the IP Phone project site for delivery schedules and more information.

Upcoming Maintenance

January 20th - Scheduled Maintenance 6-10pm

OIT will be conducting scheduled maintenance on Colleague and all Windows based systems

 Friday January 20th 6:00pm – 10pm

 

Note: This maintenance is pending weather conditions. Please assume that we are moving forward with the downtime window. We will update the campus if there is a cancellation.

Affected Services

• Intermittent connectivity to the following services (beginning after 6:00):

   - Seattle University WWW website
   - Exchange email
   - Archibus
   - ARMS
   - Angel
   - File/Print services
   - ImageNow
   - SUDDS
   - Conference Programmer
   - Crestron Room View
   - EMS
   - Medicat
   - Raiser’s Edge
   - Virtual Lab
   - Colleague/SU Online
   - Wired and Wireless Internet access

System Status

System is Online There are no current network problems or outages.



Service Now

Log in with your network credentials to view your active support tickets or to submit a new ticket.

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